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Issue ID:
Client:
Date:
Week Ending/Month :
PlatForm:
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Consumer Health
Profit/Probe
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SFE
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Category:
BDF
Challenges
Data Science
Database Related
FE Related
GPI Site
Neilsen
Other
Production
Server Related
WF Site
Sub Category:
Missing Source Data
Processing Issue
Late Arrival of Source Data
Domestic Export Data Issues
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Repeated Issue:
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Yes
No
Show Stopper?:
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Yes
No
Serverity:
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High
Medium
Low
Fixed By :
Effort in Hours:
Rerun Time:
Delivered:
Yes
No
Email To:
tthanphyo@au.imshealth.com;stephen.jenkins@iqvia.com; sushanth.sreedharan@iqvia.com;brahadesh.ramamurthy@iqvia.com; saurabh.roy@iqvia.com;ravi.parthasarathy@iqvia.com; DLI-MIProdSuprtTeam@quintilesims.com;tanvir.ahmed@iqvia.com;syedimteaz.junaid@iqvia.com;peter.constable@iqvia.com;sunil.coelho@iqvia.com; belinda.rathbone@iqvia.com;alpana.kumari@iqvia.com
Issue Description:
Messages
Issues Logs in Current Week
Issue Log ID
Platform
Client
Entry Date
Week Ending Date
Category
Sub Category
Fixed By
Show Stopper?
Severity
Effort
Rerun
Delivered?
Description
Include in Report
Reload
384
Profit/Probe
Multiple Clients
2026-01-30
2026-01-17
Production
Incomplete Data
DE Team
Yes
High
Yes
The new 2026 brick structure came through in inadvertently and impacted all weekly PH clients. Fixed by DE team All weekly clients including syndicated has been rerun..
383
Consumer Health
Multiple Clients
2026-01-30
2026-01-17
Database Related
Code Based Issue
DE Team
No
High
Yes
QA file for NZ wasn't generated for this week. DE Team fixed the issue and QA reports were generated
382
Consumer Health
Multiple Clients
2026-01-30
2026-01-17
Other
Blocked By Other Loads
DE and DS Team
No
High
Yes
“NZ_CHData_SSAS_UAT” cube is not refreshed with Latest week data due to timing issue. NZ Grocery job in ETL08P was started before the product customization got completed in DS server. Rerun was performed from Load Segmentation file step and Support DL was added to cube refresh DL
381
Consumer Health
Multiple Clients
2026-01-30
2026-01-17
Database Related
Code Based Issue
DE Team
No
High
Yes
NZ job is failing at 21_Prod_NZ_weekly_dashboard due to package error DE team suggested to change the package to use OLEDB Driver instead of SQL Client.
380
Consumer Health
Multiple Clients
2026-01-30
2026-01-17
Database Related
Code Based Issue
DS Team
Yes
High
Yes
NZ Job failed at Process Grocery step "Msg 3701, Sev 11, State 5, Line 135 : Cannot drop the table '#TEMP_STATE_DATA', because it does not exist or you do not have permission. [SQLSTATE 42S02]" Jun Modified the SP. Rerun was performed
379
Consumer Health
Multiple Clients
2026-01-30
2026-01-17
Database Related
Code Based Issue
DE Team
Yes
High
Yes
NZ Job failed at step - 10_Load Grocery -due to package error DE team fixed and redeployed the package
378
Consumer Health
Multiple Clients
2026-01-30
2026-01-17
Data Science
Other issues
DS Team
No
High
Yes
Flat file slim cube not refreshed with latest data. Fixed by DS team
377
Consumer Health
Multiple Clients
2026-01-30
2026-01-17
Server Related
Performance Issue - Long Running Process
Ravi
No
High
Yes
AU JOB - Step 23_Prod_AU_weekly_dashboard" - was been running for 7 hours. Job was stopped the job and proceed with the ANZ database refresh
376
Consumer Health
Multiple Client
2026-01-30
2026-01-17
Server Related
Performance Issue - Long Running Process
Ravi
No
High
Yes
AU Sourcefact job - job was stuck at process weekly for 8 hours, It was Stopped and Restarted by Ravi
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