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PBI Client Notification
Issue ID:
Client:
Date:
Week Ending/Month :
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Consumer Health
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SFE
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Category:
BDF
Challenges
Data Science
Database Related
FE Related
GPI Site
Neilsen
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Production
Server Related
WF Site
Sub Category:
Missing Source Data
Processing Issue
Late Arrival of Source Data
Domestic Export Data Issues
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Repeated Issue:
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Yes
No
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Yes
No
Serverity:
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High
Medium
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Fixed By :
Effort in Hours:
Rerun Time:
Delivered:
Yes
No
Email To:
tthanphyo@au.imshealth.com;stephen.jenkins@iqvia.com; sushanth.sreedharan@iqvia.com;brahadesh.ramamurthy@iqvia.com; saurabh.roy@iqvia.com;ravi.parthasarathy@iqvia.com; DLI-MIProdSuprtTeam@quintilesims.com;tanvir.ahmed@iqvia.com;syedimteaz.junaid@iqvia.com;peter.constable@iqvia.com;sunil.coelho@iqvia.com; belinda.rathbone@iqvia.com;alpana.kumari@iqvia.com
Issue Description:
Messages
Issues Logs in Current Week
Issue Log ID
Platform
Client
Entry Date
Week Ending Date
Category
Sub Category
Fixed By
Show Stopper?
Severity
Effort
Rerun
Delivered?
Description
Include in Report
Reload
388
Consumer Health
Loreal
2026-02-06
2026-01-24
Database Related
Job Failure
Infra Team
No
Medium
Yes
The PBI refresh job failed at step 4 - 02_Extract BM Online data. This step and the steps related to loreal model refresh was manually run by the Infra Team.
387
Consumer Health
Multiple Clients
2026-02-06
2026-01-24
Database Related
Job Failure
Infra Team
No
Medium
Yes
The SSAS UAT Cube refresh step in the AU Grocery Client Processing job failed. The Infra Team refreshed the SSAS UAT Cube manually.
386
Consumer Health
Multiple Clients
2026-02-06
2026-01-24
Database Related
Job Failure
DE Team
No
Medium
Yes
The QA report generation step for AU and NZ clients failed. The DE team fixed the issue with the step and then the step was successful.
385
Consumer Health
Multiple Clients
2026-02-06
2026-01-24
Database Related
Job Failure
Infra Team
Yes
Medium
Yes
AU - Grocery client processing job failed at step 8 - Process all clients with error - Unknown token received from SQL Server. The step was manually run and succeded.
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